Connecting AvaLAN to dispenser with SSOM inside

Connecting AvaLAN to dispenser with SSOM inside


  • Set your laptop to 10.5.55.200 and attempt to ping all fueling points

    • (Standard Gilbarco protocol is 10.5.55.71 for fueling point 1 and each fueling point will increment up one address)

  •   If the ping is successful, try to open a telnet session to port 4871 (All Gilbarco payment terminals running EMV will expose port 4871 to the POS)

    • If the telnet session is unsuccessful, then connect your laptop to the local network in the dispenser (if running DCIM 2 with SSOM)

  • Set the IP address of your laptop to 172.16.100.200 and verify that you can ping 172.16.100.1 -A side UPM and 172.16.100.3 -B side UPM

  • If you can ping 172.16.100.1, attempt to telnet to that address on port 4871

  • If the unit will not open a telnet session, please enable TCP mode on the UPM

  • If telnet session is successfully established, the UPM is configured correctly but the SSOM is not


If SSOM is not configured properly, please check the following:

  • HomePort jumper should be removed

  • HomePort box should be checked in SSOM web interface

  • Verify that correct IP addresses are set for the UPMs in the SSOM web interface

  • SSOM must be restarted using the ‚Äúrestart" button on the web interface. Otherwise, the configuration will not be applied

    • Settings will appear correct but will not apply until the SSOM is restarted using the button on the web interface